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Fatal error for product with blank image

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  • #696609

    social-3965
    Participant

    In woocommerce products with no images, I get the following Fatal error:

    [17-Nov-2025 21:17:14 UTC] PHP Fatal error: Uncaught Error: Call to undefined function woocommerce_get_alt_from_product_title_and_position() in /home/mysitedomain/public_html/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:255

    I get a similar error when I add product image with no alt text and description.

    • This topic was modified 2 weeks, 4 days ago by social-3965. Reason: Make sure that the file is attached
    • This topic was modified 2 weeks, 4 days ago by social-3965. Reason: Make sure that the file is attached
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    #696661

    Artem Temos
    Keymaster

    Hello,

    To assist you better, we kindly request that you disable all plugins not directly associated with our theme. Additionally, please provide us with your admin access credentials, so we can log in and diagnose the issue. For the proper functioning of our theme, please ensure the following essential plugins remain activated:

    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance for your cooperation.

    Best regards

Viewing 2 posts - 1 through 2 (of 2 total)