Fatal Error on website when activating theme

Hello,

When I activate the Woodmart theme, I get a “Fatal Error” (shown in screenshot) which causes the site itself to go down, as well as access to the admin page until I FTP into the site and rename the theme folders.

The site is currently hosted in GoDaddy Managed wordpress (but as also given the same error with cpanel). It is running wordpress 6.3 and PHP 8.0 (also tested on PHP 7.4).

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Plugins disabled.

See Private content for more info.

Please, disable must use and drop-ins plugins too https://gyazo.com/b56ebe10e045b8f149f19b26781c8434
And leave either Elementor or WPBakery on your website.

Those plugins are system plugins from GoDaddy and I do not have permissions to disable them. Can we proceed without disabling those?

OK, at least you need to choose either Elementor or WPBakery and don’t keep them active together.

I have disabled WPBakery.

Thank you.

Please, send us your FTP access for further troubleshooting.

Kind Regards

See Private Content

We have fixed this issue on your website. Please, check how it works now.

Looks good! Thank you for your assistance!

You are always welcome. Feel free to contact us if you have any further questions.

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