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Fatal mistake 🙏

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #424830

    maciej.kaluzny
    Participant

    Hi

    I wanted to update an old version of Woodmart 4.1.0 (without license) for a client to the latest and bought a key.

    However, when I was looking for a place to enter it, I accidentally clicked on the “Activate base version” button

    Can it be restored to what it was? unfortunately I don’t have a backup. And the header and footer and the template changed.

    #424831

    maciej.kaluzny
    Participant

    Image

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    #424914

    Elise Noromit
    Keymaster

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    When you click this, all the content remains the same, only Theme Settigns changing. Please check the screen on how to get back to the previous version of the Theme Settings: https://gyazo.com/e4b17c1360267898ccc081ddc032afa9

    If you have any questions please feel free to contact us.

    Best Regards

    #424999

    maciej.kaluzny
    Participant

    Hello, I have old version 4.1 🙁

    I dont show backup tab

    Any different options? Thanks

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    #425244

    Elise Noromit
    Keymaster

    Hello,

    Please contact your host support and find out if they have automatic site backups.

    Most hosts make automatic backups from time to time.

    Please update the theme after restoration.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)