Favicon, icons and button are not showing

Hi Admin,

Please check my site with problem not showing Icon, favicon, button. It is just an empty box.

Thanks!

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Hello,

The problem may be caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

Kind Regards

Hello, I have adjust the URL correctly https but it doesn’t work, is the any other causes. Thank you!

Send me access to the admin panel so I can check the settings fo your site.

Thank you in advance.

Kind Regards

Hi, I send you the access in private content!

Thank for you support!

Hello,

Please recheck the issue now: https://prnt.sc/IdER7zh0yiok

Kind Regards

Hello,

I have re-check many time, with vpn and clear cache, also multiple browsers, but the issue still exist

Thank you.

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Hello,

Today, the site’s icon re-exist but after I edit the theme setting (such as edit color of header, color background, …) the site’s icons and buttons continuously do not show – just a empty square. However, with the admin role, I can see the new version after update.

Can you recheck this issue for me.

Thank you!

Hello,

Please disable all plugins except these ones:

Elementor or WPBackary
Woodmart Core
WooCommerce
Enable the Parent theme
Clear the server cache

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Let me know the result.

Kind Regards

Hello,

I have checked plugins and detected problem cause by WP Rocket. Now the site is normal.

Really thank you for your support!

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Have a good day!

Kind Regards

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