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Favicon missin

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  • #674873

    kontaktme
    Participant

    Hi there, I am referring to Ticket #665247
    I have accidentally closed this ticket, but actually its not solved.
    And its quit urgent for me.
    I have talked to many parties now about this issue, but everyone is keep saying me that this is solved by WordPress or by Theme. So I would be very happy, if you could exactly describe me, how I activate my Favicon. I will then check it, and I am pretty sure I have done it correctly.
    But the favicon is not visible on google search.

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    #674948

    kontaktme
    Participant

    If I run the Favicon Test, it is saying that there is no favicon data.
    But I am not sure how to solve this in your Theme.

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    #675096

    Hung Pham
    Keymaster

    Hi kontaktme,

    Thanks for reaching to us and appreciate your patience.

    Google and all the search engines index and reindex pages with some period which can take more weeks, please give time to the search engines. it may take some time for Google to crawl your site and update the favicon on search results.

    Regards,
    Hung PD

    #675109

    kontaktme
    Participant

    Thank you for the feedback.
    I waited for 6 months now. Nothing changes. I talked to Yoast and to LiteSpeed. They don’t interfere with favicon.
    I also checked the robots.txt. And robots are allowed to crawl directories.

    I don’t know what to do anymore.

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    #675230

    Hung Pham
    Keymaster

    Hi kontaktme,

    Thanks for your patience.

    This matter is not related to the WoodMart theme. Please note that the display of a favicon in Google search results is managed by Google and may take some time to appear after being added to your website. We recommend clearing your browser cache and ensuring that the favicon is correctly implemented in your website’s code. Additionally, you may check Google’s guidelines for favicons to ensure compliance.

    If the issue persists, we suggest waiting for Google’s next update, as changes may not reflect immediately. Let us know if you need further assistance.

    Best Regards,
    Hung PD

    #675244

    kontaktme
    Participant

    Hi Hung,

    Thank you for your feedback. I think it’s rather a standartized text and does not reflect my issue.
    As I said, I have waited now for 6 Months. I have dozen of other websites which the favicon appeared within days!!
    Also I showed you, that the favicon checker is pointing out some missing data.
    Can you explain me exactly what and where you manage favicon in your theme? I have managed all fields I can.
    And its really a problem for me, as this search result looks pretty unprofessional.
    Thank you for your help.

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    #675285

    Hung Pham
    Keymaster

    Hi kontaktme,

    Unfortunately, you requests out of our controls. Thanks for understanding our limitations.

    Best Regards,
    Hung PD

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