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Favorite & compare function are not working after demo import

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  • #515401

    david-9262
    Participant

    After demo import everything works except the favorite and compare. I see the pages were created correctly, but the hardcoded URLs on the front end are incorrect; therefore, when a user goes to add something to their wishlist or compare a product, it does not work correctly. If a user adds a favorite item it does not update the favorite count, and if you navigate to the the favorite page it gives a 404 because the hardcoded URLs are simply numbers i.e. 1040 and 1041.

    My permalink structure has always been to have the page title, so it’s not an issue with the permalinks being set to a page id. What should I do to correct this?

    • This topic was modified 1 year ago by david-9262.
    • This topic was modified 1 year ago by david-9262.
    • This topic was modified 1 year ago by david-9262.
    #515497

    Hello,

    Your issue has been resolved. Check back your site after completely clearing the browser cache.

    Go to Theme Settings > Shop > Wishlilst select the wishlist page and in the compare section select the compare page.

    Best Regards.

    #515615

    david-9262
    Participant

    Okay, thank you very much for your help.

    #515754

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)

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