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Home / Forums / Basel support forum / FB loging Not Working

Home › Forums › Basel support forum › FB loging Not Working

FB loging Not Working

  • This topic has 11 replies, 3 voices, and was last updated 5 years, 11 months ago by Artem Temos.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 4, 2019 at 11:52 am #122142

    apuroy
    Participant

    Hello I am using Basel – Responsive eCommerce Theme. Everything is ok but social login is not working. Though I have configured my fb apps according to the basel documentation.

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    May 4, 2019 at 3:36 pm #122161

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area. Please provide the screens of the FB configuration into the private area as well.

    Best Regards

    May 11, 2019 at 10:04 am #123197

    apuroy
    Participant

    thanks for ur guide, I have done the process but result is same.

    May 11, 2019 at 7:16 pm #123263

    Elise Noromit
    Member

    Hello,

    Please provide all the screens of your FB and Google configurations to the private area.

    Best Regards

    May 12, 2019 at 7:30 am #123306

    apuroy
    Participant

    ok, i am sending.

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    May 12, 2019 at 9:55 am #123327

    Artem Temos
    Keymaster

    Hello,

    It seems that Facebook is blocked your APP due to wrong buttons style. http://prntscr.com/nnhknx We have fixed this issue in our latest update and now you have an option to enable alternative social buttons style. You need to contact Facebook support and ask to unlock the App.
    As for the Google, you have set a wrong redirect URL. You have HTTPS and there you have set HTTP.

    Kind Regards

    May 19, 2019 at 9:33 am #124480

    apuroy
    Participant

    i have change the google link to https but the result is same

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    May 19, 2019 at 12:44 pm #124508

    Artem Temos
    Keymaster

    Could you please temporarily disable external plugins so we can check it?

    May 30, 2019 at 10:47 am #126446

    apuroy
    Participant

    the problem is not solved yet..

    May 30, 2019 at 1:19 pm #126455

    Artem Temos
    Keymaster

    Please, temporarily disable external plugins so we can check it.

    May 31, 2019 at 10:59 am #126606

    apuroy
    Participant

    I have disabled external plugins ..please check ..

    June 1, 2019 at 12:50 pm #126621

    Artem Temos
    Keymaster

    Please, switch to the parent theme also. And check how it works. We see that you have some code there and it may cause such kind of problems.

  • Author
    Posts

Tagged: social media login

Viewing 12 posts - 1 through 12 (of 12 total)
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