Home Forums WoodMart support forum Feature image not loading

Feature image not loading

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #157273

    robwillging
    Participant

    After selecting a product on the shop page, when it loads the single product page, the featured image won’t load. Just the thumbnail images load. I then have to refresh the page in order for the feature image to fully load.

    Is this a website host issue? Or an image size issue?

    Screenshots attached.

    Attachments:
    You must be logged in to view attached files.
    #157275

    robwillging
    Participant

    Sorry attached is what it looks like before I refresh the page

    Attachments:
    You must be logged in to view attached files.
    #157289

    Hello,

    Please deactivate all the plugins not related to the theme and check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area so that we could check, please provide the page URL with the problem as well.

    Best Regards

Viewing 3 posts - 1 through 3 (of 3 total)