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Featured Category section dissaperead

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #455404

    eco
    Participant

    Good day
    For some reason, a featured category section disappeared with an update and I cannot see where to edit the style to match how it was, this was the design below.
    I think it was made with elementor and then styled with Xtemos, please can someone assist me if possible
    Thank you

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    #455441

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #455498

    eco
    Participant

    Thank you
    Is it possible to maybe add another section in from the theme that won’t conflict with a plugin as I have just updated and cleaned up my plugins and everything is working well on the website and pages except for that one small section? Is there a way to set up that section from scratch from the theme?

    #455502

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check why this element doesn’t work on your website.

    Kind Regards

    #455503

    eco
    Participant

    I need an email address to create a user access please

    #455529

    eco
    Participant

    Please advise

    #455587

    Artem Temos
    Keymaster

    Use this email

    #456189

    eco
    Participant

    done

    #456190

    eco
    Participant

    The attachment is what the section looked like there were 3 columns and 2 rows
    It was on the Homepage just above the Heading Text below the image of the wood

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    #456531

    Artem Temos
    Keymaster

    Hello,

    Please, send us your website link as well.

    Thank you in advance.

    #456653

    eco
    Participant

    ecofurnituredesign.com
    please be careful not to disrupt anything as we just paid a lot of money to update the website it was a huge project done over the last few weeks
    please let me know before you make any changes or do anything

    #456677

    Artem Temos
    Keymaster

    Hello,

    We just checked your home page but we don’t see the section you showed on the screenshot. Probably, you removed it somehow from the home page because it can’t be removed by itself after the theme update. You can add it now using the Elementor section and products elements.

    Kind Regards

    #456681

    eco
    Participant

    OK thank you
    Are you able to tell me how to do it please using elementor and product elements?

    #456953

    Artem Temos
    Keymaster

    Hello,

    As we can see, you have successfully added a categories section to your home page already. https://gyazo.com/cdba499c169b2ab6b2538cb6be56ef6d
    Could you please clarify if you still have any questions regarding it?

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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