Featured product is not added at the top
-
Hello,
We have 2 products that we are adding to our website, and we would like to feature these on our homepage. However, whenever I click to add them as featured products, one of the products is added from the top as it should. But the other one is added at the back. Could you tell us why this is?
Hello,
Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field along with some Screenshots related to the issue so that we can check this concern on your Site and help you out accordingly.
Best Regards.
Hello,
Thank you for your response.
Attachments:
You must be
logged in to view attached files.
Hello,
There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
Hello,
All plugins have been disabled, but the problem still persists. Could you take a look for us?
Hello,
I have visited your site and added a test product as featured. It is showing fine at the top of the featured section.
Check back your site after completely clearing the browser cache.
Best Regards.
Hello,
Yes adding a new product to the featured product, does indeed add it to the top. This was not my question, however. My question was why the specific product “High Precision PET” does not add to the top when I add it.
Can you see why this is? All caches have also naturally been cleared.
Hello,
Edit products grid or Catesoul and select the data source featured products, update the product publishing date and order by date:
https://postimg.cc/9rV1Ffcq
Best Regards.
.
