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Few issues where needed your help
- This topic has 18 replies, 2 voices, and was last updated 7 hours, 55 minutes ago by
Luke Nielsen.
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March 23, 2025 at 10:29 pm #648306
debsahoo188ParticipantPlease take a look the URL i shared.
Here is is the situation:
Right now after using Dokan its a Multi-vendor platform.
1) In every product how to display the vendor name so that user can see the product belongs to which vendor?
2) In Dokan we configure Shipping Policy and RMA how can we display that?
3) This variation always shows as dropdown, How can we make it like options like 2, 3, 4 for better look and feel?March 24, 2025 at 12:31 pm #648402
Luke NielsenKeymasterHello,
1. Sorry but there is no option in Theme Settings available for that.
2. Send some screenshots of how exactly you have configured that and the place where you want to show that information.
3. Navigate to Products -> Attributes -> edit appropriate attributes and enable the “Text Swatch” option – https://prnt.sc/0qX61-0cQAZU
Kind Regards
March 25, 2025 at 8:34 am #648661
debsahoo188ParticipantDokan support responded like below
Once a vendor sets up a Shipping Policy, it will be displayed on the single product page inside the Shipping tab. This allows customers to view the vendor’s shipping details directly when browsing a product.
If you’re unable to see the shipping policy, please ensure that the settings are properly saved and that your theme supports the shipping tab display.
May i know where and how to get that shipping tab
March 25, 2025 at 1:30 pm #648820
Luke NielsenKeymasterHello,
Navigate to Layouts -> Single product -> edit your product layout and define the “Product tabs” element, then recheck whether the tabs is shown or not.
Let me know the result.
Kind Regards
March 25, 2025 at 1:35 pm #648824
debsahoo188ParticipantNo its just showing the products. Not showing the expected.
March 25, 2025 at 1:43 pm #648826
Luke NielsenKeymasterHello,
Send access to the admin panel so I can investigate it. Also, confirm the permission for enabling the default/parent theme.
Kind Regards
March 25, 2025 at 1:52 pm #648828
debsahoo188ParticipantOkay sure, Please try to make it fast.
March 25, 2025 at 1:53 pm #648829
debsahoo188ParticipantOnce done please let me know. And also let me know if any changes done so that i will be aware of it.
March 25, 2025 at 3:59 pm #648881
Luke NielsenKeymasterHello,
Just for testing, I have defined the “Product tabs” element in the product layout – https://prnt.sc/M53kIGKpcCvW , and here is a result – https://prnt.sc/-5HDIMOv_nuk
The same tabs as on the default theme – https://prnt.sc/hIH76dXgg-0U
So use the “Product tabs” element to show those tabs.
Kind Regards
March 25, 2025 at 4:02 pm #648882
debsahoo188ParticipantThis is quite expected, Now how can i make it without compromising the look and feel.
March 25, 2025 at 4:08 pm #648889
Luke NielsenKeymasterHere is an example – https://prnt.sc/t_Lnaoi822lj
Result – https://prnt.sc/_wydyGM8ocCf
Kind Regards
March 25, 2025 at 4:11 pm #648891
debsahoo188ParticipantThank you. let me try.
March 25, 2025 at 4:13 pm #648897
debsahoo188ParticipantCan we put it it in right side panel. Would be very helpful.
March 25, 2025 at 4:19 pm #648899
Luke NielsenKeymasterHello,
You can put it anywhere you want, I have moved it to the left side – https://prnt.sc/0-SuyyMJ-woF
This is how it looks now – https://prnt.sc/BtJJSyuwTp0L
So use the page builder to move it to another place, etc., adjust it as per your needs.
Kind Regards
March 25, 2025 at 4:19 pm #648900
debsahoo188ParticipantLooks good, If possible please put that above Reveiw component. Once done please let me know. Thank you very much guys. Thank you for helping me out.
March 25, 2025 at 4:20 pm #648901
debsahoo188ParticipantSure Thank you, I will over now.
March 25, 2025 at 4:22 pm #648903
Luke NielsenKeymasterMarch 25, 2025 at 4:23 pm #648906
debsahoo188ParticipantThis is damn perfect, Thank you so much. Please close it.
March 25, 2025 at 4:28 pm #648909
Luke NielsenKeymasterHello,
You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.
Have a good day!
Kind Regards
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