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Fifth footer column does not show properly

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #288845

    steph_invent
    Participant

    Hello,

    I have noticed recently that the 5th column of the footer is not shown properly. It is shown on a new line instead of 5th column.
    As you can see in the widget, there is not way to edit or see what is inside the column, it is empty!

    Please find below the URL of my website

    Thank you
    Regards

    Attachments:
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    #289012

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    #289033

    steph_invent
    Participant

    Hello

    Please find them below

    Regards

    #289066

    Hello,

    I have logged into your website and added the widget in the footer column 5 and it is displaying absolutely fine.

    Screenshot for Clarification: https://prnt.sc/12f5kbf

    Result: https://prnt.sc/12f5l4b

    Regards.
    Xtemos Studios

    #289190

    steph_invent
    Participant

    Hello,

    Please find below the screenshot of the column “CREDIT” that appears at the bottom. This column should appear instead of the the 5th column “Our pages” that you have added.

    The column “CREDIT” has been moved at the bottom and the widget has disappeared after the update to the new release.

    Thank you
    Regards

    Attachments:
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    #289311

    Hello,

    I have logged into your website and added the Credits in the 5th column. Please clear cache and check back.

    Screenshot for Clarification: https://prnt.sc/12gj2t8

    Best Regards.

    #290182

    steph_invent
    Participant

    Hello,

    Thank you for your help.

    I have noticed that after the update to the new release, all the widgets has been missed up. For example, I have lost the widget of price filter that does not appear anymore as well as products on promotion and many other widgets.

    Would you please check that with the dev team? I am afraid to update my live website to the new release and loose all the widgets

    Thank you
    Regards

    #290385

    Hello,

    You are Most Welcome.

    I have logged into your website and added the price filter widget on the shop page.

    Screenshot for Clarification: https://gyazo.com/effb1e353aa79408e9d54982cb8b794b

    Sorry but we haven’t encountered such an issue with the Theme Update. Please try and update the theme on the live site if you have any issues then let me know.

    Best Regards

    #290507

    steph_invent
    Participant

    Hello,

    I will make a staging of my live website (which is running on the old version of Woodmart) and then I will make an update to the latest version to confirm you if the update to the new release is causing this problem of widgets

    I will keep you updated
    Thank you
    Regards

    #290683

    Hello,

    Ok, we will wait for your next reply. I am currently marking this topic as closed and if you get any issues then you can create a new topic.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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