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Filter does not react on attributes

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  • #475308

    Cloon
    Participant

    Hi.

    So I created an HTML block to add to shop filters widget.
    Something is wrong. Filter by price is working, also filter by categories. But no of the filter by atributes works.
    It just shows all products. So if I filter only red products, it still shows me all colours.

    Cleared cache, overlooked other plugins, installed classic widgets.

    No difference. Issue is the same.

    All tributes are set under products and are also visible on the filter row – they show correctly, with correct number of products.

    But filtering is not working.

    What have I done wrongly?

    #475375

    Cloon
    Participant

    Added admin link.

    #475626

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #477377

    Cloon
    Participant

    Thanks, found the problematic app. Works for now.

    #477476

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)

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