Filter Funnel

Hi,
I love your theme Woodmart, but I continue to have a problem with the widget in the shop page. The icon of the filter/sidebar often disappear on the mobile version. Why this happen?

Hello,

Please deactivate all the third party plugins and provide the admin panel login details of the website.

Best Regards

I’ve deactivated every plugins

Hello,

Your issue has been solved. Please check the site now after removing the browser cache. Actually, you have not updated the plugins after the theme update.

Best Regards.

Sadly I continue to encounter the problem.
I don’t know why, when I open the site on mobile the funnel sometimes appears and sometimes not.

Another issues are the attributes. The filter doesn’t work very well. It restarts to work after the clean of the cache

Hello,

It is a cache issue on your website. Please check after clearing the browser cache.

You can try changing your browser as well.

Best Regards

Solved the second problem. The 1st one permains. The sticky sidebar still doesn’t work well. Sometimes open, sometimes not

Hello,

I have visited your website and the sidebar is working fine.

Video for Clarification: https://gofile.io/d/NFSh7x

Best Regards

I’m meaning this one

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the third party plugins then check back.

If the issue still occurs then leave all the third party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

Best Regards

[Author]

Posts