Filter in shop area doesn't work and it shows a grey up layer
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Hi there!
after the last update, the filter in the shop area doesn’t work and it showed a grey up layer! how can i fix this?
Thank you
check private section please
Hello,
Please, disable all extra plugins, switch to the parent theme, and send us your admin access so we can check what is wrong there.
Kind Regards
This doesn’t work at all please check it and get back ASAP to me
logins in private section
Hello,
Please, disable all external plugins temporarily so we can check what is wrong.
Kind Regards
Thank you for the reply
I can’t disable anything because that’s a live website! however you can try whatever you want in the staging website! the logins are the same and the url is in the private section
Please, disable all external plugins there and switch to the parent theme temporarily.
Please read my message! its a live website! I can’t disable anything!
I mean disable this on the staging website that you sent in your last message.
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