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Filter not working

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  • #361371

    hamasataccessories
    Participant

    I’m having an issue in my shop page ! My left nav bars filter is not working . Its showing like no products in this category and i also have an unlisted “categorized” on my main menu
    please let me know how to resolve this issue
    I’m attaching a image for reference

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    #361396

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

    Kind Regards

    #361503

    hamasataccessories
    Participant

    Hello ,
    I did what you told me but still that issue persist ! I’m attaching the screenshot with this , even i got an update for db

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    #361531

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #361548

    hamasataccessories
    Participant

    how can i check it ! i am new to wordpress , i dont have deep knowledge in wordpress, previously we had this issue xtemos resolved it before

    #361552

    hamasataccessories
    Participant

    Hi after i regenerate product status it shows a window and inside there is texts as i attached

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    #361623

    Artem Temos
    Keymaster

    Sorry, but it looks like a WooCommerce bug. It is not related to our theme and when you switch to the default WordPress theme you may get the same error.

    #361644

    hamasataccessories
    Participant

    Okay then can instruct me , how to remove the “uncategorized” option in the menu bar on top

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    #361664

    Artem Temos
    Keymaster

    You can exclude it using an appropriate option in Theme Settings -> Product archive -> Page title https://prnt.sc/bOnuuaIGRZnf

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Viewing 9 posts - 1 through 9 (of 9 total)