Filter shows not everethink

Hello,
Shop Page Widget Area have all Filter from Woodmart to show the Brands, but inside i see only 1 Brand and other Brands i don’t see, something is wrong.

Attachments:

You must be logged in to view attached files.

Hello,

Your issue is not clear enough.

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case. Please describe the actions step by step to reproduce the problem.

Best Regards

Here by more info:
open website: art-manikure.de
go to Menu -> Gel-Lacke
And on the right you will see Marke(Brand – filter) in this you will see only F.O.X Brand, but that is false, we have minimun 2 Brands in this Menu.

And more enother Problems: exaple.
You go to Menu: Gel-Lacke -> Base
Here, you will not see Filter Brand/Marke, and dont see example Produktlinie Filter. But some Products have this information. Example this product:
https://art-manikure.de/shop/gel-lacke/base/colored-rubber-base-macaroon-00/

After Update Woodmart 6.4.1, i see in Brand Filer (Marke Filter) only one item wich have our Brand, but all our items have this Brand.
And Problem in Menu Gel-Lacke -> Base
still the same, don’t see Product Line Filter

Hello,

I am a bit confused: I see the attribute filters on the shop page: https://gyazo.com/5d5b5653238f7350f74f48073c66bf64

Could you describe the problem in more detail, what should there be?

If you have any questions please feel free to contact us.

Best Regards

Open this link, you will see only 1 item from Brand: art-manikure, but i have more than 20 items with this Brand.

https://art-manikure.de/product-category/gel-lacke/

FYI:
if i go to my item in woocomerce and save again the Brand configuration, than i see this product in Filter. Now you can see 2 Products from Brand:art-manikure.

https://art-manikure.de/product-category/gel-lacke/?filter_brand=art-manikure

Attachments:

You must be logged in to view attached files.

Hello,

I am a bit confused. You say about the menu, and your screen shows the product page, I checked the menu, and I do not see any mentioned: https://gyazo.com/222d3421e4c0bbc25dd318e78242c598

I have viewed the recent link and see you have one product related to this attribute. Please assign more products to each attribute item and check.

If you have any questions please feel free to contact us.

Best Regards

I have a feeling you don’t read my messages. That’s why I make a lot of screenshots and hope this time they will understand a little more.

1) open this LINK: https://art-manikure.de/product-category/gel-lacke/
2) Than see, screenshot
3) Screenshot show you: Filter Brand: art-manikure have 2 (Products/Items/Goods), But on screenshot you see more than 2 (Items/Prodocts/Goods) from this Brand.

Do you have understood my problem..?

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check again.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

If the problem remains, confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

[Author]

Posts