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Filters are not active

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  • October 9, 2023 at 4:02 pm #502757

    atsvetanova12
    Participant

    In attachment 2 you will see the filters, but when I select one of them it says that no products were found matching the criteria – in attachment 3

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    October 10, 2023 at 1:57 am #502861

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    October 10, 2023 at 8:14 am #502889

    atsvetanova12
    Participant

    the site admin access

    October 10, 2023 at 3:24 pm #503039

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    October 11, 2023 at 8:07 am #503181

    atsvetanova12
    Participant

    Thanks, that was the reason they didn’t work

    October 11, 2023 at 2:06 pm #503332

    Elise Noromit
    Member

    You are welcome!

    Wish you a wonderful day!

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