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Filters are not showing properly
- This topic has 15 replies, 2 voices, and was last updated 3 months, 2 weeks ago by
Aizaz Imtiaz Awan.
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April 27, 2025 at 6:20 am #656875
cbbcwonders200124ParticipantWe have two products layouts, in puja servie layout the product filters are visible but in the other layout it is not showng,
Filters are visible in puja service category only and not in any other category
Please check the screenshot
https://prnt.sc/LqSyRc3bvFgAApril 28, 2025 at 10:33 am #656992
Aizaz Imtiaz AwanKeymasterHello,
Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.
Best Regards,
April 28, 2025 at 11:27 am #657004
cbbcwonders200124ParticipantHi, Please find the details
April 28, 2025 at 3:58 pm #657110
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.
Best Regards,
April 28, 2025 at 4:31 pm #657122
cbbcwonders200124ParticipantI have done that, still it is not solved
April 29, 2025 at 8:45 am #657182
Aizaz Imtiaz AwanKeymasterHello,
I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue.
Best Regards,
April 29, 2025 at 11:06 am #657218
cbbcwonders200124ParticipantWe are not using any CDN….
April 29, 2025 at 2:15 pm #657298
Aizaz Imtiaz AwanKeymasterHello,
You are using CDN on your site. Please see this screenshot: https://ibb.co/XrpLGBp1
Best Regards,
April 29, 2025 at 3:08 pm #657309
cbbcwonders200124ParticipantNo, we are not at all using the CDN , I dont know from where you are getting, these might be old history you are picking up,
April 29, 2025 at 3:13 pm #657313
Aizaz Imtiaz AwanKeymasterHello,
Could you please share your cPanel login details so I can check and provide a possible solution?
Best Regards,
April 29, 2025 at 3:20 pm #657314
cbbcwonders200124ParticipantPlease find the details as requested
April 30, 2025 at 7:30 am #657407
Aizaz Imtiaz AwanKeymasterHello,
Sorry for the inconvenience caused.
After checking, I noticed that in that category, the products do not have any attributes assigned.
Filters rely on product attributes, so if no attributes are set, the filters won’t appear in the sidebar.
For your reference, I have added attributes to your product “AYURVEDACOPPER Peacock Printed Lacquer Coated Pure Copper Water Bottle (1 Liter),” and now the filters are showing properly in the sidebar.
Please make sure to assign relevant attributes in the Product Data section for each product, and the filters will work correctly.
Check back your site and check the “accessories for puja” category: https://ibb.co/5PphJwr
Best Regards,
April 30, 2025 at 8:43 am #657412
cbbcwonders200124ParticipantI buy your point, but when the attributes are not assigned then the either sidebar should not be visible or if visible there should be some elemnts, else the look and feel of the page is not good, please check the screenshot
April 30, 2025 at 2:30 pm #657526
Aizaz Imtiaz AwanKeymasterHello,
Try to use our theme widget for better styling “woodmart woocommerce layered nav widget” for product attributes and check how it works: https://ibb.co/VpYwqH9h
Best Regards,
May 4, 2025 at 12:26 pm #658233
cbbcwonders200124ParticipantPlease check the screenshot filters are not loading properly
May 5, 2025 at 11:30 am #658333
Aizaz Imtiaz AwanKeymasterHello,
I have checked your site and the product filters are loading fine.
See Screenshot for clarification: https://ibb.co/5gJ7c77jI recommend clearing your browser cache/ site cache while checking the issue.
Best Regards,
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