Home New Guten Forums WoodMart support forum Filters are not showing properly

Filters are not showing properly

Viewing 16 posts - 1 through 16 (of 16 total)
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  • #656875

    cbbcwonders200124
    Participant

    We have two products layouts, in puja servie layout the product filters are visible but in the other layout it is not showng,
    Filters are visible in puja service category only and not in any other category
    Please check the screenshot
    https://prnt.sc/LqSyRc3bvFgA

    #656992

    Hello,

    Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

    Best Regards,

    #657004

    cbbcwonders200124
    Participant

    Hi, Please find the details

    #657110

    Hello,

    Please deactivate all the third-party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then, activate the third-party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the third-party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards,

    #657122

    cbbcwonders200124
    Participant

    I have done that, still it is not solved

    #657182

    Hello,

    I kindly recommend you to purge the cache of CDN, disable it temporarily and double check the issue.

    Best Regards,

    #657218

    cbbcwonders200124
    Participant

    We are not using any CDN….

    #657298

    Hello,

    You are using CDN on your site. Please see this screenshot: https://ibb.co/XrpLGBp1

    Best Regards,

    #657309

    cbbcwonders200124
    Participant

    No, we are not at all using the CDN , I dont know from where you are getting, these might be old history you are picking up,

    #657313

    Hello,

    Could you please share your cPanel login details so I can check and provide a possible solution?

    Best Regards,

    #657314

    cbbcwonders200124
    Participant

    Please find the details as requested

    #657407

    Hello,

    Sorry for the inconvenience caused.

    After checking, I noticed that in that category, the products do not have any attributes assigned.

    Filters rely on product attributes, so if no attributes are set, the filters won’t appear in the sidebar.

    For your reference, I have added attributes to your product “AYURVEDACOPPER Peacock Printed Lacquer Coated Pure Copper Water Bottle (1 Liter),” and now the filters are showing properly in the sidebar.

    Please make sure to assign relevant attributes in the Product Data section for each product, and the filters will work correctly.

    Check back your site and check the “accessories for puja” category: https://ibb.co/5PphJwr

    Best Regards,

    #657412

    cbbcwonders200124
    Participant

    I buy your point, but when the attributes are not assigned then the either sidebar should not be visible or if visible there should be some elemnts, else the look and feel of the page is not good, please check the screenshot

    https://prnt.sc/x9L2QOAUr2px

    #657526

    Hello,

    Try to use our theme widget for better styling “woodmart woocommerce layered nav widget” for product attributes and check how it works: https://ibb.co/VpYwqH9h

    Best Regards,

    #658233

    cbbcwonders200124
    Participant

    Please check the screenshot filters are not loading properly

    https://prnt.sc/iCp-AwILEgP1

    #658333

    Hello,

    I have checked your site and the product filters are loading fine.
    See Screenshot for clarification: https://ibb.co/5gJ7c77j

    I recommend clearing your browser cache/ site cache while checking the issue.

    Best Regards,

Viewing 16 posts - 1 through 16 (of 16 total)