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Filters are not working anymore after updating to 7.5.1 version

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  • #565483

    RO
    Participant

    Hi,

    The filtering sistem is not working after updating theme to 7.5.1 version.

    For example

    When filtering by color instead of having this url (https://sitename.com/?filter_culoare-scaune=bordo) I have this url (https://sitename.com/?min_price=&max_price=&stock_status=&filter_articol-mobilier-extensibil=&filter_tip-material=&filter_culoare=&filter_culoare-scaune=bordo).

    Basically filtering is not showing results now matter how you filter a product. I have un updated copy of the site where filter is working, I will let the details as private.

    I deactivate cache and other plugins, same results.

    Can you help me with a solution?

    Thanks!

    #565487

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #565491

    RO
    Participant

    Hi,

    Color filters and all other filters used on this installation are inherited by the woodmart theme and they are added as html blocks The url seems to be cumulative after filterning, take a look at the examples.

    Thanks!

    #565547

    Artem Temos
    Keymaster

    Hello,

    You can fix it by applying patch # 565544. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

    Kind Regards

    #565560

    RO
    Participant

    Hi,

    It is ok right now.

    Thank you very much!

    #565727

    Artem Temos
    Keymaster

    You are always welcome. Feel free to contact us if you have any further questions.

Viewing 6 posts - 1 through 6 (of 6 total)

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