Filters are not working

Hi , filters are not working after i updated my website , screenshot

its a bit urgent customers are complaining

Hello,

Try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue. Also, resave permalinks in Dashboard -> Settings -> Permalinks.

I await your response.

Kind Regards,

ALready tried point 1 ,

cannot find this option :
In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering and check the issue.

no advance option in /product tab

Hello,

Send access to the admin panel so I can look closer at the issue there.

Thank you in advance.

Kind Regards

sure logins attached

one thing more : this morning filters were not appearing , before i was using widget element marked in red https://snipboard.io/7OdTYg.jpg

i removed those and add widget element marked with green , they started appearing on front page but not working , even if i removed all filters , and just try to filter out via url , it still dont work.

Hello,

Could you please clone the current live website and move it to the staging so I can do testing there like disabling plugins, checking the issue on the default theme.

I await your response.

Kind Regards

okay , it will approximately take 2 hours for that

I have started backups , database size is 3gb alone so it takes while in backup and restore , also ajax is disabled on website , do you know why is that ?

Staging url attached , password is same

woocommerce update came and it was fixed………..

Hello,

Glad that after the update of WooCommerce, that issue was fixed.

Always remember that you can reach out to us with any questions you may have.

Kind Regards

[Author]

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