Home Forums WoodMart support forum filters don’t look neat

filters don’t look neat

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #556296

    isacuhaci
    Participant

    Hello, I have just installed Woodmart on a previously established site. However, there are some problems I noticed. For example, the Filters Section Does Not Appear Regularly

    #556300

    isacuhaci
    Participant
    #556498

    Hung Pham
    Keymaster

    Hi isacuhaci,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) and screenshots that illustrate the problem to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #556536

    isacuhaci
    Participant

    My main problem right now is that some content on the home page has shifted. I would be glad if you support

    Attachments:
    You must be logged in to view attached files.
    #556775

    Hung Pham
    Keymaster

    Hi isacuhaci,

    It is recommended to run import on a fresh WordPress installation. For this you can use WordPress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/ The plugin can be used to remove all the existing content and install a new version from scratch.

    Then, I kindly request you to read and adhere to the steps outlined in our theme documentation, which can be found at the following link: https://xtemos.com/docs-topic/installation-process/

    If you have any further questions, please don’t hesitate to reach out.

    Regards,

    • This reply was modified 10 months, 3 weeks ago by Hung Pham.
    #556795

    isacuhaci
    Participant

    For this reason, I reset the site twice but it did not fix it. I also proceeded by following the contents in the link you sent.

    What else could be the problem?

    #556967

    Hung Pham
    Keymaster

    Hi isacuhaci,

    It may caused by the old content was still there and overlapped the new content.

    Please provide me temporary wp-admin info (wp-admin URL, username, password) and I will help you to import demo content. Would you mind if I erase all content and re-import?

    Regards,

    • This reply was modified 10 months, 3 weeks ago by Hung Pham.
    #557161

    isacuhaci
    Participant

    Thank you, I solved the problem. Can you delete this post? Because my information is included.
    regards

    #557171

    Hung Pham
    Keymaster

    Hi isacuhaci,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    I removed all information related to your site.

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Tagged: 

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘filters don’t look neat’ is closed to new replies.