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Filters not working

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  • #607495

    viz.design
    Participant

    I want to use JetSmartfilters, I have already activated it and I have used it on other pages and I don’t know why they don’t work with this theme, do I have to deactivate or activate something to not use the ones from the theme????

    Thanks.

    #607589

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Best Regards

    #611548

    viz.design
    Participant

    With a default theme they work very well, and with another theme like astra too, what is the correct way to use jetsmartfilters with woodmart????

    I currently use templates in elementor, and the shop page and the single product in your “layout” … because the subcategories did not filter if I put that they were from archive only as “woocommerce products” so I don’t know how to make the website anymore. If with your layout system or not.

    another thing, does the menu have to be made in header builder? because I can’t find the cart icon in elementor or the wishlist or compare … is it not available in elementor?

    #611616

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #613217

    viz.design
    Participant

    I have another question about the filters, I’m using jetsmartfilters, and for them to work I have to use their pagination widget.

    Previously, as I mentioned in the other comments, I solved it in the “Shop” using “Elementor Pro Products” on the archive page, there is no problem there because I load ALL the products.

    However, the problem occurs when I want to use “Elementor Pro Archive Products” and I need to use “Archive” here, because I want to load the “Archives” of “Brands”… If I use “Elementor Pro Products” it doesn’t work as an archive because it doesn’t give me the option to load the brand archive.

    I need to hide your pagination, I DON’T want to use “Load More” or “Infinite Scroll” I need an Archive with pagination and delete yours.

    How do I hide it?

    #613378

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To assist you more effectively, could you please provide additional details regarding the issues you’re experiencing? Including screenshots and a step-by-step guide to reproduce the problem on your website. Also, share the wp login details of your site so I will check and give you a possible solution.

    Best Regards

    #613592

    viz.design
    Participant

    I need to remove the pagination from the “Elementor Pro Archive” that’s all, other themes have that option. I can’t use “Archive” template because your theme doesn’t offer that setting. I need to use my own pagination with MY filters (Jetsmartfilters) not the one from the theme. That’s all. Jetsmart filters don’t work with paginations that aren’t from them.

    #613594

    viz.design
    Participant

    Select any filter, and try to go to page two, and you’ll get a fatal error. That’s why I need to use “Jetsmartfilters” pagination with other themes and I haven’t had any problems, except that they do have the option to remove or hide pagination in “Archive” to put my widget.

    The MAIN difference is that it is a “Page” and not made as an archive page, I use “Elementor Pro Products” which loads the “Mercedes-Benz” products so there is no problem.

    But for brands I DO NEED to use “archive page” to be able to load them, it is worth mentioning that I DO NOT use your brand theme configuration, I use a separate plugin, so a solution with woodmart filters does not work for me.

    #613758

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to add the following code in the function.php of the child theme.

    remove_action( 'woocommerce_after_shop_loop', 'woocommerce_pagination', 10 );

    Best Regards

    #618767

    viz.design
    Participant

    You can close this ticket.

    #618929

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    No worries about your site URLs, I have moved them to the private content in this topic so no need to delete it.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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