Home Forums WoodMart support forum Fix the theme issues?

Fix the theme issues?

Viewing 30 posts - 1 through 30 (of 31 total)
  • Author
    Posts
  • #721424

    fd.shazain
    Participant

    Hi, please check and fix the issues.

    #721427

    fd.shazain
    Participant

    Also, please fix teh cart and checkout page issues.

    #721428

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Can you please share the products page URL where the variations images are not showing in swatches, so I can further check on your site and give you a possible solution?

    02. Could you please check how it works with some default WordPress themes like TwentyTwenty-Five or WooCommerce Storefront to understand if it is our theme issue or not?

    03. Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket.

    Our guide on how to optimize your website using our themes can be found here:
    https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    Best Regards

    #721447

    fd.shazain
    Participant

    Replied.

    Attachments:
    You must be logged in to view attached files.
    #721458

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Navigate to Theme Settings > Shop > Variable Products > Choose the quick shop type on select the options and check the issue: https://ibb.co/r4zF6yb

    04. Your issue has been resolved. You are adding a “p” tag in the cart shortcode. Edit the cart page and define the shortcode like this: [woocommerce_cart].

    See Screenshot for clarification: https://postimg.cc/21yQJ9j1

    05. Please test your website yourself (shop, product, cart, checkout) and place a test order before launch. Also check it on mobile and tablet to ensure everything is working correctly.

    Best Regards

    #721471

    fd.shazain
    Participant

    OK but the color swatches issue is still there.

    Attachments:
    You must be logged in to view attached files.
    #721473

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please Navigate to Theme Settings > Shop > Variable Products > Choose the quick shop type on select the options and check the issue.

    See Screenshot for better understanding: https://ibb.co/r4zF6yb

    Best Regards

    #721484

    fd.shazain
    Participant

    The settings are correct already, please log in and fix the issue asap.

    Attachments:
    You must be logged in to view attached files.
    #721499

    fd.shazain
    Participant

    The image switches were showing before the last theme update.
    Please check and fix this and ensure it wont be happening again. Thanks.

    #721530

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please now check back your site and check the variation swatches in the product grid.

    See Screenshot for clarification: https://postimg.cc/zVqxnWNY

    02. Regarding the cart page, I have checked your site and the cart page is working fine on your site. Please try to clear all types of cache and double-check the issue.

    Best Regards

    #721546

    fd.shazain
    Participant

    Yes I will check it after a while.

    #721567

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. Please Navigate to Theme Settings > Shop > Variable Products > Choose the quick shop type on “select options”

    02. The AJAX mega menu is working fine. Please try clearing your cache (including LiteSpeed cache and browser cache) and check again. In most cases, slow loading happens due to cached scripts or optimization settings, so after clearing cache it should load normally.

    03. Woodmart’s additional variation images are not controlled by a shortcode, so there is no shortcode available for this feature. It is handled through the theme’s variation gallery system in combination with WooCommerce product variations.

    Best Regards

    #721591

    fd.shazain
    Participant

    Please make the layout more intuitive. When clicking on COLOR, the SIZES should be shown. And when the COLOR and SIZE are selected, then the button should be converted to ADD TO CART or BUY NOW.

    Attachments:
    You must be logged in to view attached files.
    #721607

    fd.shazain
    Participant

    I’ve created a custom layout using the predefined one, but I’m having trouble adding the “Add to Cart” and “Buy Now” buttons underneath it. Additionally, I can’t display the color and size options simultaneously. Could you please help me set it up correctly?

    #721687

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. I have changed the quick shop type to “On Variation click”. But in this case, variation images no longer works. This issue is related to how Quick Shop handles variation data in the product grid.

    When “Quick Shop for variable products” is enabled, the grid does not fully load all variation combinations. As a result, with products that have multiple attributes (e.g. color + size), the system cannot correctly resolve and render the variation image inside swatches.

    02. Could you please share some useful screenshots for better understanding that demonstrate the problem, so we can understand and reproduce it on your website?

    Best Regards

    #721689

    fd.shazain
    Participant

    I need a simple shopping workflow.

    #721713

    fd.shazain
    Participant

    Please set it up today. I am eagerly waiting.

    #721730

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have checked the workflow on your site, and the Quick Shop (On Variation Click) is already working as expected.

    When you select Color > Size options appear correctly. After selecting both attributes > the “Select Options” button changes to “Add to Cart”.

    See Screenshot for clarification: https://postimg.cc/wytM3V2g

    Best Regards

    #721731

    fd.shazain
    Participant

    But now, why is the image not showing in the color swatches?

    #721744

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    This issue is related to how Quick Shop handles variation data in the product grid.

    When “Quick Shop for variable products” is enabled, the grid does not fully load all variation combinations. As a result, with products that have multiple attributes (e.g. color + size), the system cannot correctly resolve and render the variation image inside swatches.

    Recommended fix:

    – Either disable Quick Shop for variable products, or
    – Change Quick Shop type to “Select options.”

    With these settings, the variation data is loaded properly, and the swatch images will display correctly in the product grid.

    Best Regards

    #721747

    fd.shazain
    Participant

    So, it’s a limitation, but could you fix this in the near future?

    Also, the quick shop is a good option, but could you dynamically change the select option button to add to cart after the color and size are selected?

    This way, the image swatches will be shown, along with the size selection, and upon selecting both, the button will become add to cart dynamically.

    Since you understand the core issue, could you work on something?

    #721784

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for your suggestion.

    Regarding the variation image issue, yes, this is currently a limitation of how the Quick Shop feature handles variation data in the product grid when products have multiple attributes. At the moment, there is no built-in option to have both the full variation image-swatch functionality and the “On Variation Click” Quick Shop workflow working together in the way you described.

    As for dynamically changing the “Select Options” button to “Add to Cart” after all required attributes are selected while still keeping the variation image swatches visible, this would require changes to the current Quick Shop logic and is not supported by the theme at this time.

    Hope you can understand!

    Best Regards

    #721879

    fd.shazain
    Participant

    Alright, but in the future, please try to add this feature for a more classic look.

    Secondly, the search bar is not working.

    Attachments:
    You must be logged in to view attached files.
    #721938

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please deactivate the Relevanssi Premium plugin and then test the search bar again?

    Best Regards

    #721982

    fd.shazain
    Participant

    Yes, after deactivating the Relevensi plugin, the search box works properly. So, should I stop using the Relevensi plugin from now on?

    On the other hand, I noticed that the homepage now has a right-side scrolling feature with a blank white page. I’m not sure how long this has been there, but I noticed it today. Could you please check and fix this issue?

    #721983

    fd.shazain
    Participant

    New Website login details for your ease.

    #721988

    fd.shazain
    Participant

    On the mobile browser, the white blank screen is located at the bottom. Please refer to the video for the mobile issue. The same issue occurs on the desktop, but the blank white page and details are provided in the above message.

    #721994

    fd.shazain
    Participant

    Final Email.

    #722007

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    01. No, you don’t need to stop using Relevanssi. The issue is just a conflict with the search. If you want to use Relevanssi, it needs proper compatibility settings. Otherwise, you can keep it disabled if you don’t need its advanced search features.

    02. I have checked, and I don’t see any horizontal scroll issue. Please clear your cache (and browser cache if needed) and check again.

    03. I have checked your site on mobile, and the white space is not showing under the footer.

    See Screenshot for clarification: https://postimg.cc/F77WqFS7

    Best Regards

    #722046

    fd.shazain
    Participant

    Alright, so will you set up the compatibility for the relevance plugin?

Viewing 30 posts - 1 through 30 (of 31 total)