Fix WoodMart variable-product compatibility

[wbdev101]

Hello,

Please — Fix WoodMart variable-product compatibility.

For several weeks now, variable product pages on my online store have no been functioning.

Whenever a product variation is selected, the page goes blank, it refreshes the page, adds it to cart automatically, redirects to the home page, turn the screen green until a refresh of the page is done or a notice pops up saying “Please select some product options before adding this product to your cart” — but the customer is not adding to cart… the customer is trying to select an option.

But I also notice that when I am logged in as the admin, I do not notice this issue, but others logged in as shop manager notice it sometime when logged in too.

I have not been able to trace the cause down until about an hour ago, when trying to implement a new delivery option that a diagnostic and compatible test came up with this result — WoodMart overrides the variable-product template with an out-of-date version.

I was asked to manually update the first as a last resort.
But that I should first send the message below to Xtemos support.

—————–

Raise it with XTemos support using this exact issue:

WoodMart 8.5.4
WooCommerce 10.9.3
Outdated override:
woocommerce/single-product/add-to-cart/variable.php

WoodMart template version: 9.6.0
WooCommerce core template version: 10.9.0

Ask for either:

an updated WoodMart template; or
confirmation that the differences are intentionally compatible.

Do not assume the warning is harmless, but also do not rush into replacing WoodMart’s file blindly.

• This topic was modified 1 month ago by wbdev101.

I also manage a different WooCommerce site using WoodMart theme for a friend of mine.
The same similar issue is also happening on the Variable Products pages.

Hello,

Please check how it works with the default WordPress theme and the WooCommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme’s default plugins activated, and deactivate all the 3rd party plugins from the site.

If it works fine with the default WordPress theme, then provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards,

Thank you for the update…

Patch ID
723569

Description
UPDATED: WooCommerce templates.

Date
2026-07-13 11:31:06

Hello,

The patch you mentioned contains updates for the WooCommerce templates. Please apply this patch first and check whether it resolves the issue.

If the issue still persists after applying the patch, please temporarily deactivate all third-party plugins that are not related to the WoodMart theme or WooCommerce and test again.

If the problem remains, please provide your WordPress admin login details in the private area so we can investigate the issue further on your website.

Best Regards

[Author]

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