FONT AWESOME ICONS MISSING

I’ve just finished updating the site to the latest version and all of the font awesome icons have disappeared. I can see loads of people have had the same issue and not been able to fix without you guys logging in so I enclose my details.

Please help.

Hello,

Thank you very much for choosing our theme and for contacting us.

Please save the Theme Setting, and clear your cache.

Please check Dashboard > Settings > Genera > site URL: if your site is https://… it should be the same URL there.
In addition, sit with www and without www may cause the problem.

Best Regards

I have done as instructed and still cannot see the icons.
Please can you take a look?

Many thanks,

Andy.

Hello,

Please show this screen https://prnt.sc/wdserz to the host support, they would solve this problem and icons would appear.

Happy New Year!

Please see screen attached below.

Many thanks,

Andy.

Attachments:

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Hello,

Have you sent this screen to the host company? What did they say?

Best Regards

Fixed it with Better Font Awesome plugin – disappointing as I love this theme and you should not have so many people complaining about the same issue.

Hello,

We are glad you have solved the issue. If you have any questions please feel free to contact us.

Best Regards

[Author]

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