Home Forums WoodMart support forum Footer categories collapsed on mobile – bad user experience

Footer categories collapsed on mobile – bad user experience

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #723612

    mds.computers.613
    Participant

    Hello,
    I have configured the Footer correctly (using Footer Electronics 3, Scroll to top button enabled, Collapse widgets on mobile = OFF, etc.).
    Issue:
    On mobile view, the categories in the Footer load collapsed (as accordion), which creates a poor user experience — visitors don’t see the navigation immediately.
    Screenshots attached.
    Questions:

    How can I make all Footer widgets/categories expanded by default on mobile?
    Is there an option in WoodMart to disable the accordion behavior in the Footer?

    Thank you!

    Attachments:
    You must be logged in to view attached files.
    #723616

    mds.computers.613
    Participant

    Here is a picture of my current putter\’s entire category structure

    Attachments:
    You must be logged in to view attached files.
    #723654

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    The accordion behavior is coming from the Toggle widget that has been added to the Footer HTML Block.

    Please navigate to HTML Blocks > Edit your Footer HTML Block, then edit the Toggle widget. In its settings, you will find the State on Mobile option, which is currently set to Closed.

    Change it to Open, update the HTML Block, and then check your site again. The footer sections will be expanded by default on mobile.

    See Screenshot for better understanding: https://postimg.cc/NyX96qTN

    Best Regards

    #723660

    mds.computers.613
    Participant

    Well, this is what appears for me and it still closes in advance on the small screen. This is not right. Something in the design here is not right.

    Attachments:
    You must be logged in to view attached files.
    #723689

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please check the Elementor responsive settings as well.

    Open the Footer HTML Block with Elementor, then switch to Mobile view using the responsive mode option. After selecting the mobile device, check the Toggle widget settings and make sure the State on Mobile option is set to Open instead of Closed.

    Please update the changes and check the footer again on the mobile device.

    Best Regards.

    #723763

    mds.computers.613
    Participant

    Oh I see it really works, it turns out that on a small screen it was on closed by default in Elementor..
    I fixed it and it works, thank you very much

    #723793

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Footer categories collapsed on mobile – bad user experience’ is closed to new replies.