Footer Display

Hi sevtra7,

Can you please record a short video for better understanding to reproduce the issue on your site.

Best Regards.

Hi,

Ok, here are two videos to “illustrate” the two problems!

Concerning the problem of bad icons, I have only done one demo on the Shoes category

Please note, I used Filmora software to record my PC screen.

Sincerely,

Kad

Hi,

Ok, here are two videos to “illustrate” the two problems!

Concerning the problem of bad icons, I have only done one demo on the Shoes category

Sincerely,

Kad

Hi sevtra7,

My colleague sent me 2 videos of problems but I couldn’t play the videos. Please upload to https://wetransfer.com/ and provide links directly here

I am appreciate your patience.

Best Regards.

Hi,
As you asked me, I sent you the two videos to understand our problems.
Here is the download link: https://we.tl/t-xRyv1yCKEA?utm_campaign=TRN_TDL_05&utm_source=sendgrid&utm_medium=email&trk=TRN_TDL_05

Sincerely,

Kad

Hi sevtra7,

Please check your videos again, I cannot play these https://prnt.sc/-rbZwQzQL1OD And please reply directly to topic instead of email, I can’t see your replies until my colleague forward to me.

Best Regards.

Hi,
Ok, here are new videos corresponding to the problem of displaying the wrong icon and the impossibility of aligning categories on a single line!
Problem 1 = Category Alignment
Problem 2 = Showing wrong icons

Ok, here is the video download link: https://we.tl/t-S4OmKdst9A

Sincerely,

Kad

Hi sevtra7,

Thanks for the videos, again.

First of all, I’m really sorry have taken long time to reply you due to the weekend.

1. I helped you to update code, it worked now. Please double check. https://prnt.sc/ACnJWifXNYA3

2. Please make sure you updated product categories’s icons correctly. Although the name called Shoes but it’s Furnitures category actually https://prnt.sc/uneCK-Bfj_5i

Regards,

Hi,
You tell me you modified the code, but the Animals category is still not aligned horizontally with the other categories?!
See screen print N°1!

Regarding the bad icons, I noticed that the Shoes category icon was the correct one and I thank you for correcting this problem, however other categories also have icons that do not correspond to their products, see screen print No. 2.

Sincerely,

Kad

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Hi sevtra7,

First of all, I’m really sorry have taken long time to reply you.

1. You can modify the gap value until it meets your requirements. I meat that the code now working.

2. You can follow my above instructions to change the icons that you wanted.

Regards,

Hi,
I think you forgot the link to the instructions in your previous email, to modify the icons!

As of today, I have no instructions?

Sincerely,

Kad

Hi sevtra7,

Here are my instructions https://xtemos.com/forums/topic/footer-display-2/#post-594594

Please make sure you changed icons to correct menus.

Regards,

Hi,
What you are asking me to do, I have done it several times already, but the problem is still there!!!!!

You just have to watch the video I made to see for yourself that there is a problem with the display of bad icons on several categories

This icon problem should have already been resolved!!

Sincerely,
Kad

Hi sevtra7,

So, please list the icons you want to change and I will help you.

Regards,

Hi,
Here is a screen printout with all the icons that need to be changed.
Can you make a video so I understand how you changed the icons, so I won’t bother you anymore!!

Thank you in advance,

kad

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[Hung Pham]

Hi Hi sevtra7,,

Please make sure you updated product categories’s icons correctly.

Please watch recorded video for better understanding https://go.screenpal.com/watch/cZQIoyVRSWw

Regards,

• This reply was modified 2 days, 20 hours ago by Hung Pham.

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