footer errors

The site was functional and today when entering the footer is not visible, I don’t know why, I even created a new one, but it still doesn’t work

Hello,

Can you please share the WP admin login details of your site so I will check and give you the possible solution.

Best Regards.

Hello , sure the access is in the extra information

And now the menu in Mobile is not working

Thanks for your help

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

If the issue still remains, If the issue remains, Confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

Best Regards.

Hello again, the issues remains, if you are gonna deactivate the plugins please do it after 7pm in GMT-5 https://time.is/es/GMT-5 (local time Colombia and NY)

the footer doesnt appears and the menu in mobile is not working

Hello,

Your issue has been resolved. I have deactivated some plugins not related to the theme. Reactivate the plugins one by one to check which one causes the issue.

Check back your site after completely clearing the browser cache.

Best Regards.

hello again the widget brands is not working https://nimb.ws/jvuRyxq

the access to the wordpress is in the extra information

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keeps the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards.

This began to be reflected after the activation of the wp rocket plugin in the activation of the js delay

I am exlcluding all these options:

/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js,
helpers,
scrollBar,
clickOnScrollButton,
searchFullScreen,
menuOffsets,
menuDropdowns,
cartWidget,
mobileNavigation,
loginSidebar,
menuSetUp,
productImages,
cookie.min,
imagesLoaded,
ageVerify,
magnificent-popup,
headerBuilder,
swiper,
swiperInit,
trackProductViewed,
brands,

Hello,

Has your issue been resolved or not? Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Best Regards.

No, I never said that it is resolved, I gave more context from when the error began to be reflected, the error continues

Hello,

Please keeps the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

Best Regards.

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