footer errors

The site was functional and today when entering the footer is not visible, I don’t know why, I even created a new one, but it still doesn’t work

Hello,

Can you please share the WP admin login details of your site so I will check and give you the possible solution.

Best Regards.

Hello , sure the access is in the extra information

And now the menu in Mobile is not working

Thanks for your help

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 7.3.4 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

If the issue still remains, If the issue remains, Confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

Best Regards.

Hello again, the issues remains, if you are gonna deactivate the plugins please do it after 7pm in GMT-5 https://time.is/es/GMT-5 (local time Colombia and NY)

the footer doesnt appears and the menu in mobile is not working

Hello,

Your issue has been resolved. I have deactivated some plugins not related to the theme. Reactivate the plugins one by one to check which one causes the issue.

Check back your site after completely clearing the browser cache.

Best Regards.

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