Footer has disappeared since we updated Basel

Hi There,

Ever since we updated Basel to the newest version, the footer has disappeared from ALL the web pages on our site and we don’t know how to make it reappear.

We can’t find this setting on the Theme Settings > Footer page and we don’t know where else to look.

Here is a screenshot to show you what I mean:

https://hnwgallery.com/fireshot-screen-capture-1330-hnwgallery-hnwgallery_com/

Can you point us in the right direction?

Hello,

The problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

Thanks Artem.

Here is a question about the My Account page, as a result of the updated theme.

https://hnwgallery.com/fireshot-screen-capture-1333-my-account-hnwgallery-hnwgallery_com_my-account/

This menu is a part of the WooCommerce plugin and our them doesn’t influence it. You will need to customize plugin’s templates files to remove it.

Thank you!

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