Home Forums WoodMart support forum footer is strange

footer is strange

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #561096

    ecb21
    Participant

    Hi, since updating our footer is strange showing a large empty area

    #561416

    Hung Pham
    Keymaster

    Hi ecb21,

    Thanks for reaching to us.

    First of all, take my apologies for the delay in answering because of the weekend.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #561591

    ecb21
    Participant

    hi, check the private content for details

    #562214

    Hung Pham
    Keymaster

    Hi ecb21,

    Thanks for your patience.

    Please edit Footer https://prnt.sc/BS9ZK097gduN > select WordPress menu widget and disable toggle option https://prnt.sc/4HDuG6GjK0ET

    Regards,

    #562231

    ecb21
    Participant

    hi, it still is not correct. i even chose to disable the menu completely for mobile but on desktop it is still faulty.

    https://prnt.sc/tjETGG0GLrdE and front end: https://prnt.sc/llvd7UO_Yyt6

    #562233

    Hung Pham
    Keymaster

    Hi ecb21,

    According to your screenshot https://prnt.sc/llvd7UO_Yyt6, I see the gap removed, please describe in more details.

    Regards,

    #562234

    ecb21
    Participant

    the same menu is shown twice as you can see, that is not according to the configuration.

    #562236

    ecb21
    Participant

    i now added this code to hide the second menu

    selector .elementor-nav-menu--dropdown {display:none;}

    #562344

    Hung Pham
    Keymaster

    Hi ecb21,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help.

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)