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Footer issue
- This topic has 12 replies, 2 voices, and was last updated 1 year, 7 months ago by
Artem Temos.
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AuthorPosts
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December 13, 2024 at 5:49 pm #622294
p.crisParticipantSince last woodmart update on my both sites, even if the 4 widgets model is selected as it was before, only 3 are showing off.
Added info in hidden content for more details
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You must be logged in to view attached files.December 13, 2024 at 5:56 pm #622299Hello,
We have re-added the widget to the first column in Appearance -> Widgets and now it seems to work correctly. Could you please check from your end?
Kind Regards
December 13, 2024 at 6:02 pm #622304
p.crisParticipantThat solved the issue, could you solve it on secondary site, pretty please?
December 13, 2024 at 6:16 pm #622308As we can see, there is no menu selected for the third widget in the footer in Appearance -> Widgets https://gyazo.com/7e5f859b87eae98c954393ad0bb25a44
December 15, 2024 at 11:46 am #622547
p.crisParticipantOk, one more issue added
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You must be logged in to view attached files.December 15, 2024 at 11:48 am #622549
p.crisParticipantseems I cannot add the snippet here – wordfence gets me a 403 page 🙂
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You must be logged in to view attached files.December 15, 2024 at 7:30 pm #622624
p.crisParticipantAlso, is there a way to use
December 16, 2024 at 12:47 pm #622773Sorry, but this problem is related to additional code that is not related to our theme. Our support doesn’t cover fixing issues created by external plugins or custom codes.
Yes, you can activate one regular license on both development and production websites.
December 16, 2024 at 5:03 pm #622906
p.crisParticipantHow to activate it on development?
Development can be visible as secondary site (on second domain)?December 16, 2024 at 7:00 pm #622959
p.crisParticipantAnother issue on both sites
Attachments:
You must be logged in to view attached files.December 17, 2024 at 10:04 am #623082You can activate the license in WoodMart -> Theme license.
As for the fonts issue, could you please temporarily disable all plugins that are not related to our theme and switch to the parent theme?
December 17, 2024 at 7:09 pm #623338
p.crisParticipantHey,
I did temporariliy disable all of the plugins, changed to parent theme woodmart, nothing changed, issue on grid page with fonts still the same.
Also, i tried to activate as a development website on a secondary sub-domain, says: this license is in use (tried with both codes as I have two licenseses purchased).
December 18, 2024 at 11:12 am #623449Hello,
Please turn off all plugins so we can check this ourselves.
As for the license, you need to deactivate old domains in your account on our website first. You can do this here https://xtemos.com/my-account/
Kind Regards
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