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Footer Logo change

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  • #693443

    rakeshchopra41
    Participant

    How to change footer logo ?

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    #693538

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    You can find and replace this image as a part of the text widget in WordPress Dashboard -> Appearance -> Widgets -> Footer column -> edit text widget.

    Kind Regards
    XTemos Studio

    #693631

    rakeshchopra41
    Participant

    getting so many error not able to change any Widgets contents.

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    #693635

    Artem Temos
    Keymaster

    Hello,

    It seems to be a core WordPress problem not related to our theme. Try to install Classic Widgets plugin to fix this problem for now https://wordpress.org/plugins/classic-widgets/

    Kind Regards

    #693646

    rakeshchopra41
    Participant

    Dear I have already shared login to yoy, please login and fix it.

    #693716

    Artem Temos
    Keymaster

    Hello,

    This issue is not related to the theme. Sorry, but fixing your website is out of our theme support scope.

    Regards

    #693941

    rakeshchopra41
    Participant

    I’ve uploaded a fresh theme and started getting errors. Why can’t you provide support for this? I’ve purchased many themes from ThemeForest, but this is the first time I’m experiencing such poor support and a refusal to help.

    Please help us to fix it.

    #693942

    rakeshchopra41
    Participant

    The “text” block was affected by errors and may not function properly. Check the developer tools for more details.
    The “basel-twitter” block was affected by errors and may not function properly. Check the developer tools for more details.

    dont you think above errors are from theme ?

    #694006

    Artem Temos
    Keymaster

    Hello,

    To better assist you, could you kindly test the functionality with default WordPress themes such as TwentyTwenty or WooCommerce Storefront? This will help us determine whether the issue stems from our theme or elsewhere.

    Regards

    #694245

    rakeshchopra41
    Participant

    By the way with default theme it is working, it is not working with Basel Theme. Please have a look and fix it.

    #694393

    Artem Temos
    Keymaster

    As we can see, you have installed the Classic widgets plugin and now it works correctly.

    #694482

    rakeshchopra41
    Participant

    but why it was not working without classic plugin ?

    #694568

    Artem Temos
    Keymaster

    It is a general issue of the new WordPress widgets interface. If you add the same amount of widgets using Storefront (default WooCommerce) theme you will see the same errors. It is not something caused by our theme directly.

    #694660

    rakeshchopra41
    Participant

    Ok for now it is fixed, will let you know if it is happen again. Thank you

    #694751

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out. Feel free to contact us if you have any further questions.

Viewing 15 posts - 1 through 15 (of 15 total)

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