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FOR WOODMART THEME UPDATES
- This topic has 8 replies, 3 voices, and was last updated 1 year ago by Artem Temos.
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September 30, 2023 at 12:03 pm #500407
junaisidParticipantI CAN’T UPDATE MY THEME.
PLEASE HELP TO DO THIS
AND HOW TO ADD THE PRODUCT KEY IN WORDPRESS(WOODMART THEME)
AND TOP BAR NOT WORKING SOME TIME. ( IN MOBILE VIEW)
AND SOME TIME THE MOBILE NAVIGATION NOT WORKINGAttachments:
You must be logged in to view attached files.September 30, 2023 at 3:21 pm #500470
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make the full-backup of your site.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
October 8, 2023 at 8:13 pm #502576
junaisidParticipantKINDLY CHECK THE PRIVATE BOX.
October 10, 2023 at 12:25 am #502844
Elise NoromitMemberHello,
The theme has been updated, you can insert the license here: https://gyazo.com/066da74fc2d02335b6f26afd3f05fba6
If you have any questions please feel free to contact us.
Best Regards
October 10, 2023 at 6:39 am #502880
junaisidParticipantTHANKS ALOT.
AMAZING SUPPORT.
HOW TO ADD THE THEME LICENSE, I COULDN’T FIND FROM YOUR VIDEO.
NO OPTION ON IT.
AND UPDATION OF THEME WILL BE AUTOMATIC RIGHT ?
October 10, 2023 at 6:44 am #502884
junaisidParticipantHI,
THERE IS AUTOMATICALLY CREATING TEST USERS.
HOW TO PREVENT IT
KINDLY CHECK THE ATTACHED FILE FOR YOUR REFERENCE
Attachments:
You must be logged in to view attached files.October 10, 2023 at 2:54 pm #503032
Elise NoromitMemberHello,
WoodMart as as well any other WordPress them does not influence or cause user generation.
Users can be created in WordPress or in Woocommerce on in some other plugin regardless the theme.
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
December 13, 2023 at 8:44 pm #521406
junaisidParticipantHi good day to you.
we facing same issue.
theme updating problem.
kindly give the permanent solution for it.
because the supporting will be finish soon.Attachments:
You must be logged in to view attached files.December 14, 2023 at 10:06 am #521485
Artem TemosKeymasterHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Go to Dashboard -> Updates and click on Check Again.
5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
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