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FOR WOODMART THEME UPDATES

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #500407

    junaisid
    Participant

    I CAN’T UPDATE MY THEME.
    PLEASE HELP TO DO THIS
    AND HOW TO ADD THE PRODUCT KEY IN WORDPRESS(WOODMART THEME)
    AND TOP BAR NOT WORKING SOME TIME. ( IN MOBILE VIEW)
    AND SOME TIME THE MOBILE NAVIGATION NOT WORKING

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    #500470

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please make the full-backup of your site.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #502576

    junaisid
    Participant

    KINDLY CHECK THE PRIVATE BOX.

    #502844

    Hello,

    The theme has been updated, you can insert the license here: https://gyazo.com/066da74fc2d02335b6f26afd3f05fba6

    If you have any questions please feel free to contact us.

    Best Regards

    #502880

    junaisid
    Participant

    THANKS ALOT.

    AMAZING SUPPORT.

    HOW TO ADD THE THEME LICENSE, I COULDN’T FIND FROM YOUR VIDEO.

    NO OPTION ON IT.

    AND UPDATION OF THEME WILL BE AUTOMATIC RIGHT ?

    #502884

    junaisid
    Participant

    HI,

    THERE IS AUTOMATICALLY CREATING TEST USERS.

    HOW TO PREVENT IT

    KINDLY CHECK THE ATTACHED FILE FOR YOUR REFERENCE

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    #503032

    Hello,

    WoodMart as as well any other WordPress them does not influence or cause user generation.

    Users can be created in WordPress or in Woocommerce on in some other plugin regardless the theme.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #521406

    junaisid
    Participant

    Hi good day to you.

    we facing same issue.
    theme updating problem.
    kindly give the permanent solution for it.
    because the supporting will be finish soon.

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    #521485

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

Viewing 9 posts - 1 through 9 (of 9 total)