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Forgot / Reset Password page
- This topic has 7 replies, 2 voices, and was last updated 2 years, 5 months ago by
Elise Noromit.
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AuthorPosts
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September 24, 2022 at 9:44 pm #408358
simone.cavalliParticipantGoodmorning, why the page for login / registration are available and the forgot/reset password are so ugly? how i can configure this page? like xtemos site?
woodmard is a super beautiful theme, but this option don’t make any sense.
I think you are great, please help me to solve it.
thank you
Attachments:
You must be logged in to view attached files.September 25, 2022 at 2:15 am #408382
Elise NoromitMemberHello,
Log in/Register page is the Woocommerce functionality and WoodMart does not influence it. Please check the settings in Woocommerce > Account and Privacy.
If you have any questions please feel free to contact us.
Best Regards
September 26, 2022 at 10:58 am #408549
simone.cavalliParticipantmaybe I have not explained, why is the password recovery page so bad? how can i change it? I can’t find it in the pages section … while the registration and login page, it is very beautiful and follows the theme design …
September 27, 2022 at 3:46 am #408719
Elise NoromitMemberHello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
November 17, 2022 at 6:17 pm #421902
simone.cavalliParticipantHi, storfront, it works perfectly…how can I fix this?
when I click on the Forgot password button: the redirect sends me to this link: https://teckell.store/wp-login.php?action=lostpassword&v=5d9f86dfc490
this is not the right link…why?
instead, on your site, if I click on the “lost password” link, it takes me to this link: https://xtemos.com/my-account/lost-password/ (which is correct)
November 19, 2022 at 3:06 am #422172
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
November 21, 2022 at 6:08 pm #422606
simone.cavalliParticipantI solved it, but your tip was essential, since we have active maintenance, I’ve always tried the “forgot password” button this way, but by disabling the maintenance mode plugin… everything works, thanks.
as i have already written several times, you have the best assistance i have ever experienced in any service, even better than siteground and alibaba
We are extremely proud of you for choosing your theme for our luxury store.
thank you
November 22, 2022 at 6:05 am #422676
Elise NoromitMemberHello,
Thank you very much for your warm feedback.
Our team will be grateful for your rate and feedback on http://themeforest.net/downloads in case you are satisfied with our theme and customer service
Thank you in advance!
Wish you a wonderful day!
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