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found one issue after theme update

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • April 18, 2021 at 2:53 pm #284071

    Shoyu969
    Participant

    Hello
    I created HTML blocks for category description. when navigating category menu at shop page, the video is not loaded. please see more info at private area

    thank you

    April 18, 2021 at 9:07 pm #284119

    Elise Noromit
    Member

    Hello,

    Please please, provide your site admin access to the private area.

    Best Regards

    April 19, 2021 at 12:11 am #284151

    Shoyu969
    Participant

    Thank you. please see private area

    April 19, 2021 at 8:05 pm #284428

    Elise Noromit
    Member

    Hello,

    How can I reproduce the problem, I check and video works: https://gyazo.com/583ba375b64a93f321027fb147055df5

    and https://gyazo.com/15e27d4f485a83d32d869c2d67abbccc

    Best Regards

    April 19, 2021 at 11:52 pm #284464

    Shoyu969
    Participant

    Hello
    please see private area

    April 19, 2021 at 11:54 pm #284465

    Shoyu969
    Participant

    hi
    please private area

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    April 20, 2021 at 12:13 pm #284654

    Elise Noromit
    Member

    Hello,

    Now I see, when you click the category from the shop page, it is opened by AJAX, and the video is not loaded, one should reload the page to see the video.

    I am afraid that cannot be changed or you will have to disable AJAX

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)