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free shipping

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  • #629964

    adpwebdesign.it
    Participant

    Hi,
    I’m using the free shipping option provided by the theme and also set it in Woocommerce settings. The top bar is correct (it says how much I need to get the free shipping, or that I have right to the free shipping) but I don’t see the free shipping option in the cart. Is it possible to apply the free shipping automatically when spending the set amount for it?
    Thanks

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    #629967

    adpwebdesign.it
    Participant

    see also these attachments
    thanks

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    #629971

    adpwebdesign.it
    Participant

    If I set the free shipping in Woocommerce Settings with min amount of 69 €, it should apply automatically when 69 € is reached, shouldn’t it? Or at least show in shipping options.
    Maybe this option is somehow in conlict with some feature of the theme?!
    Thanks for any suggestion on how to solve

    #630132

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    When free shipping is set in WooCommerce with a minimum amount (69 €), it should automatically apply or appear as an option once the threshold is reached.
    To resolve the issue, please check the following:

    Make sure free shipping is properly configured under WooCommerce > Settings > Shipping > Shipping Zones.

    Verify that the free shipping method is enabled and set with the correct minimum amount.
    https://ibb.co/s6dpj1d

    Best Regards

    #630266

    adpwebdesign.it
    Participant

    Hi,
    I made sure free shipping is properly configured under WooCommerce > Settings > Shipping > Shipping Zones (screenshot attached) but I still don’t see free shipping as an option on the cart page when using Firefox or Chrome (even in incognito mode). I only see the other 3 options. I DO see the free shipping on Edge browser only (screenshots attached). Any idea why? It’s very strange, isn’t it?

    Also, wether the free shipping is automatically applied to the cart or it appears as an option once the threshold is reached, can this be choosen? I mean, can I decide to apply it automatically once the threshold is reached? Or do the customer have to choose it?
    Thanks

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    #630344

    adpwebdesign.it
    Participant

    now it looks like i solved. thanks

    #630465

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)

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