Home Forums WoodMart support forum Free shipping bar is showing wrong numbers.

Free shipping bar is showing wrong numbers.

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #723545

    rale.gorcic
    Participant

    Hello, I need some help.
    Lets start:
    I am using Woodmart theme 8.5.5, Wirdpress 7.0, WooCommerce 10.9.4.
    Free shipping bar is showing wrong numbers.
    Delivery options:
    – Free shipping for purchase above 3000 RSD
    – Flat rate 350 RSD for bellow 3000 RSD.

    See attached image.

    It shows to add 860 RSD, instead 1210 RSD.
    It calculates shipping and products, instead just products.
    I need to show remaining amount without delivery cost.
    This happens for registered users or if you already purchased earlier.

    Attachments:
    You must be logged in to view attached files.
    #723578

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Navigate to Theme Settings > Shop > Free Shipping Bar > Calculation > select the Based on WooCommerce Zones option.

    Please follow this guide and set up the free shipping bar based on shipping zones: https://xtemos.com/docs-topic/free-shipping-progress-bar/

    Best Regards

    #723584

    rale.gorcic
    Participant

    Hello, thank you for fast answer.
    I already did what you send.
    “Navigate to Theme Settings > Shop > Free Shipping Bar > Calculation > select the Based on WooCommerce Zones option.
    Please follow this guide and set up the free shipping bar based on shipping zones: https://xtemos.com/docs-topic/free-shipping-progress-bar/

    PROBLEM: (see attached image)
    Free shipping is 3.000
    Order is less then 3.000. (for example 2.680. Needed amount is 320 )
    When I enter the delivery address it adds shipping 350, and that is OK.
    At the checkout page then shows that I have a free shipping (total amount 3.030)
    It adds SHIPPING FEE to products costs. That is the problem, it suppose to show products total WITHOUT shipping fee.

    Attachments:
    You must be logged in to view attached files.
    #723592

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details of the site in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #723608

    rale.gorcic
    Participant

    Login details.

    #723641

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please navigate to Theme Settings > Shop > Free shipping bar and set the Base price option to “Displayed subtotal”: https://postimg.cc/kVHkQWnc

    This will calculate the progress bar based on the actual price shown in the cart while ignoring the shipping fee.

    Best Regards

    #723696

    rale.gorcic
    Participant

    Thank you. That solved the problem.
    Sorry, for bothering you with trivial problems.

    #723710

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme:
    https://www.trustpilot.com/review/xtemos.com

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Free shipping bar is showing wrong numbers.’ is closed to new replies.