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Free shipping bar multicurrency problem wpml

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  • #528978

    deerhornwoodsteel
    Participant

    Hi, there is a problem with the Free shipping bar. I am using wpml plugin. In the free shipping settings in woocommerce – settings – shipping, I have a minimum order value set in EUR 7000. In the shopping cart it works fine and with a minimum order for 7000 EUR the free shipping is triggered. Unfortunately the problem is with the free shipping progress bar, which converts this 7000 amount by the EUR exchange rate set in wpml to our base currency and as a result the progress bar shows a completely different amount. For example, if the currency conversion rate is 0.2 then the progress bar shows free shipping from 1400 and this confuses customers.

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    #529360

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #538994

    deerhornwoodsteel
    Participant

    Hi, the stadnard formula will not work here. It’s a big store, I can’t turn everything off. Besides, the module we are talking about, the progress bar, is a Woodmart module, so I don’t see the point of disabling Woodmart. The problem arises when setting the customer’s default location in Woocommerce as the store location. Unfortunately, we can’t enable geolocation, because then the site slows down a lot and there is no benefit from wp rocket.

    #539441

    Hello,

    Can you provide the admin panel login details of the website to check it myself and help you out accordingly?

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)