Free shipping problem

Hi,
I noticed that on the cart and checkout page the possibility of using free shipping appears even without having reached the minimum order required (I attach a photo).
How can I solve this?

Thanks

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Hello,

You need to adjust the free shipping bar as described in our documentation – https://xtemos.com/docs-topic/free-shipping-progress-bar/

Then clear the cache and check how it works.

Kind Regards

Hi,
I think I followed the instructions correctly and yet it keeps appearing as free shipping even though I haven’t reached the set amount.
Can you help me?
Thanks

Hello,

Send me access to the admin panel so I can check the settings on your end.

Thank you in advance.

Kind Regards

Hi, I’m attaching what you requested privately.
Thanks

Hello,

Sorry for the delay.

Currently, I see that you have the calculations – https://prnt.sc/hHHXmgjupNN9 .

Let me know if you have sorted it out.

Kind Regards

Hi, I haven’t solved. As soon as I enter the shipping address continues to present the same problem

Hello,

We have fixed that issue on your end, please clear the cache and check how it works.

Thank you for your time and patience.

Kind Regards

Hi,
thank you very much. One last question.
is it possible to make the flat rate disappear when you reach free shipping?

Thank you

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Hello,

Sorry, it’s a functionality of WooCommerce and our theme cannot influent it, unfortunately.

Thank you for your time and have a good day!

Kind Regards

[Author]

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