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Frequently Bough Together – No image on variable product

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #537265

    christoffer
    Participant

    Hello,

    I am using on some products Frequently bough together and sell packages with a variable Screen protector for phones and a charger. The Variable product doesn’t show up, it is only listed on the right. I have two licenses on different pages and same problem on both. Is it not possible to get the picture shown on the variable product ?

    #537388

    Hung Pham
    Participant

    Hi christoffer,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    #537816

    christoffer
    Participant

    Private sent

    #538103

    Hung Pham
    Participant

    Hi christoffer,

    Variable product is now showing on my end. https://prnt.sc/WJamA6Ka1z7G

    Did you resolve the issue? Please let me know.

    Regards,

    #538194

    christoffer
    Participant

    Seems to work now, great! Did you do any changes to the theme ? This problem has been for a few weeks for us now.. But happy if it works now !

    #538243

    Hung Pham
    Participant

    Hi support-9948,

    It worked for the first time I visited the page.

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

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Viewing 6 posts - 1 through 6 (of 6 total)

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