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Frequently bought togeth btn – Uncaught TypeError

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  • #411022

    loralora
    Participant

    Hello

    When you click on the “add to cart” button – Ajax does not work.
    Please see the video of the problem and the photo of the error.

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    #411025

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #411074

    loralora
    Participant

    Disabling plugins didn’t work.
    Switching to the parent theme did not work.

    Please, I’m sorry I can’t give you admin rights. But in the attachment is the error log for today.
    The first error seems to be related to Gutenberg and the second to this situation.

    I hope this helps us somehow

    #411091

    loralora
    Participant

    Also, when adding a product to the cart, an error appears in the Chrome console: (see photo)

    The floating cart does not update from the result “0” to the result “2000” (the result of the amount of purchases).
    The amount is only updated on reboot.

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    #411163

    Artem Temos
    Keymaster

    Hello,

    The first error is caused by some plugin and not by our theme.
    As for the second one, try to enable Magnific popup library to be always loaded in Theme Settings -> Performance -> JS.

    Kind Regards

Viewing 5 posts - 1 through 5 (of 5 total)