Home › Forums › WoodMart support forum › Frequently Bought Together
Frequently Bought Together
- This topic has 14 replies, 2 voices, and was last updated 1 year, 2 months ago by
Luke Nielsen.
-
AuthorPosts
-
December 3, 2023 at 9:55 pm #518026
morbarel0ParticipantThere is a problem with the Frequently Bought Together on my site .
The buttons don’t work and the whole page doesn’t show images, it really disrupts the product page
I’ve attached photos
I turned off all plugins, it doesn’t help, there’s a problem.
I’d love for you to address this issue on my site because it hurts my site.Attachments:
You must be logged in to view attached files.December 4, 2023 at 11:13 am #518149
morbarel0Participant?
December 4, 2023 at 1:31 pm #518212
Luke NielsenKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
Kind Regards
December 4, 2023 at 1:43 pm #518223
morbarel0ParticipantOK
December 4, 2023 at 2:12 pm #518244
morbarel0ParticipantCan you do it now please
My site is currently without the plugins and it hurts my conversions
Now pleaseDecember 4, 2023 at 3:44 pm #518301
Luke NielsenKeymasterHello,
You can enable all back.
I have checked the product page and I didn’t see the FBT section: https://take.ms/JMM8pu
Also, this option is disabled in your Theme Settings: https://take.ms/SCrlH , please let me know if I missed something.
I suggest you clone the website and move it to the staging platform so it will not hurt your conversions.
Kind Regards
December 4, 2023 at 5:36 pm #518366
morbarel0ParticipantI canceled it, you can try making yourself a product and see that it doesn’t work properly.
I will ask you to go to the site again and do it and take care of the problem.December 4, 2023 at 5:56 pm #518376
Luke NielsenKeymasterHello,
Please remove this code in Appearance -> Theme file editor -> Functions.php: https://take.ms/KJrL8 , and recheck the issue.
Or give me permission to remove it.
Kind Regards
December 5, 2023 at 12:53 pm #518617
morbarel0ParticipantBut I need this spinner on the button, so how do we make it work? Is it possible to make a spinner for a button?
December 5, 2023 at 12:55 pm #518620
morbarel0ParticipantThis is a charging spinner that I added to the buy now button. What do I do to have a charging spinner without this code?
Is it possible to do it from the theme? Or any other way that will allow a charging spinner on the button?December 5, 2023 at 1:39 pm #518643
morbarel0ParticipantI removed the code and it still doesn’t work, but regardless, I need this spinner, so what do we do? How do you handle my problem?
December 5, 2023 at 4:11 pm #518705
Luke NielsenKeymasterHello,
Can I remove it and recheck the issue on your side?
I see that you use the JS snippet, so I suggest you place it in Theme Settings -> Custom JS instead of functions.php.
Kind Regards
December 5, 2023 at 4:41 pm #518710
morbarel0ParticipantYes, you can log in and fix it, there’s a real problem with my site, it’s displayed strangely on desktop. I would love for you to go to my site and take care of the problem
There is also a problem with how the cart is presented There is a really strange problem on the website I would love for you to come in and arrange itDecember 5, 2023 at 5:38 pm #518745
morbarel0Participant? Plz can you fix it now?
December 5, 2023 at 6:50 pm #518768
Luke NielsenKeymasterHello,
After investigations, we found that the issue is related to the wrong translation of the
For %s item
string, you need to fix the translation or remove it.Screenshot: https://take.ms/CiCjW
Kind Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register