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Frequently Bought Together

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
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  • #518026

    morbarel0
    Participant

    There is a problem with the Frequently Bought Together on my site .
    The buttons don’t work and the whole page doesn’t show images, it really disrupts the product page
    I’ve attached photos
    I turned off all plugins, it doesn’t help, there’s a problem.
    I’d love for you to address this issue on my site because it hurts my site.

    Attachments:
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    #518149

    morbarel0
    Participant

    ?

    #518212

    Luke Nielsen
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    Kind Regards

    #518223

    morbarel0
    Participant

    OK

    #518244

    morbarel0
    Participant

    Can you do it now please
    My site is currently without the plugins and it hurts my conversions
    Now please

    #518301

    Luke Nielsen
    Keymaster

    Hello,

    You can enable all back.

    I have checked the product page and I didn’t see the FBT section: https://take.ms/JMM8pu

    Also, this option is disabled in your Theme Settings: https://take.ms/SCrlH , please let me know if I missed something.

    I suggest you clone the website and move it to the staging platform so it will not hurt your conversions.

    Kind Regards

    #518366

    morbarel0
    Participant

    I canceled it, you can try making yourself a product and see that it doesn’t work properly.
    I will ask you to go to the site again and do it and take care of the problem.

    #518376

    Luke Nielsen
    Keymaster

    Hello,

    Please remove this code in Appearance -> Theme file editor -> Functions.php: https://take.ms/KJrL8 , and recheck the issue.

    Or give me permission to remove it.

    Kind Regards

    #518617

    morbarel0
    Participant

    But I need this spinner on the button, so how do we make it work? Is it possible to make a spinner for a button?

    #518620

    morbarel0
    Participant

    This is a charging spinner that I added to the buy now button. What do I do to have a charging spinner without this code?
    Is it possible to do it from the theme? Or any other way that will allow a charging spinner on the button?

    #518643

    morbarel0
    Participant

    I removed the code and it still doesn’t work, but regardless, I need this spinner, so what do we do? How do you handle my problem?

    #518705

    Luke Nielsen
    Keymaster

    Hello,

    Can I remove it and recheck the issue on your side?

    I see that you use the JS snippet, so I suggest you place it in Theme Settings -> Custom JS instead of functions.php.

    Kind Regards

    #518710

    morbarel0
    Participant

    Yes, you can log in and fix it, there’s a real problem with my site, it’s displayed strangely on desktop. I would love for you to go to my site and take care of the problem
    There is also a problem with how the cart is presented There is a really strange problem on the website I would love for you to come in and arrange it

    #518745

    morbarel0
    Participant

    ? Plz can you fix it now?

    #518768

    Luke Nielsen
    Keymaster

    Hello,

    After investigations, we found that the issue is related to the wrong translation of the For %s item string, you need to fix the translation or remove it.

    Screenshot: https://take.ms/CiCjW

    Kind Regards

Viewing 15 posts - 1 through 15 (of 15 total)