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Frequently Bought Together add to cart not working anymore

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #614869

    nicholas-3663
    Participant

    Hello,

    I’ve been working on my development copy for a couple of months now and at first Frequently Bought together was working just fine. Now whenever I click “add to cart” under the product page it just keeps spinning and spinning.

    #614934

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #614999

    nicholas-3663
    Participant

    Hello, I have sent you the details and deleted all the plugins.

    #615005

    Artem Temos
    Keymaster

    Please also test how it works when the child theme is turned off in Appearance -> Themes. Also, try to temporarily disable your custom layouts for single product page in WoodMart -> Layouts.

    #615010

    nicholas-3663
    Participant

    Just tried both. No luck.

    #615017

    Artem Temos
    Keymaster

    We don’t see Infinit spinning at the moment. Could you please record a video of the problem?

Viewing 6 posts - 1 through 6 (of 6 total)