Frequently Bought Together not correctly adding to cart

I’ve been using the “Frequently Bought Together” feature to great success, until recently a user pointed out that they can’t purchase a product bundled with another product, FBT. I’ve linked an example – you’ll notice that when you add the FBT to the cart, only the primary product is added. Have I misconfigured this?

Hello,

Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

Best Regards,

I’m afraid I can’t (without some effort) give you admin access, since we have a policy re security customer’s details. I could setup an anonymized staging copy given enough time, but isn’t it possible to observe the issue directly based on the product URL I gave you, since this affects anyone making a purchase in the store?

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