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Frequently bought together not working

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  • #436308

    yumermutlu
    Participant

    When it is not changing the price:
    https://prnt.sc/5o4rSGz0AfHx
    https://prnt.sc/zpq5PJ79G8Sh
    And it does not allow the customer to buy it ( not adding it to the cart)

    #436411

    Hello,

    Sorry to hear about the inconvenience, we have confirmed from the Test Site the Frequently Bought Together is working fine. Here is one of the Product from Test Site where you can check for yourself too: https://blackpearlspro.com/woodmart_support/product/augue-adipiscing-euismod/

    On your Site, could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.

    If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)