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frequently bought together out of stock

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #653990

    j4fpartyrentals
    Participant

    My issue is with frequently bought together. It shows my bundle “You cannot add “8 oz Popcorn Cart – +Cart (no Umbrella)” to the cart because the product is out of stock”.

    The issue is, I made the bundle with “Tabletop Concession, No Cart” but it loads on the page with “+Cart (no Umbrella)” which is the wrong product.

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    #654096

    Luke Nielsen
    Keymaster

    Hello,

    Send me access to the admin panel so I can check the settings of that product.

    And which plugin do you use for those https://prnt.sc/KRQLgStB2aLO buttons?

    Kind Regards

    #654403

    j4fpartyrentals
    Participant

    Temp access is below.

    #654407

    j4fpartyrentals
    Participant

    Sorry that app crashed. Lets try the below instead.

    #654629

    Luke Nielsen
    Keymaster

    Hello,

    It seems that the last one access is limited – https://prnt.sc/46OWgj1f_DWk

    Could you please update it?

    Kind Regards

    #655031

    j4fpartyrentals
    Participant

    ok done

    #655277

    Luke Nielsen
    Keymaster

    Hello,

    This is variation – https://prnt.sc/pKeGRov3IM9x -> https://prnt.sc/1t6SiDRDlxBu and it’s okay that is shown there.

    Also, the adding to cart works well – https://prnt.sc/v47p-eT0EU5x , I do not see the issue that is related to the “out of stock”.

    Let me know if I missed something. I await your response.

    Kind Regards

    #655305

    j4fpartyrentals
    Participant
    #655306

    j4fpartyrentals
    Participant

    I replied with a link, that is not what I see. Hopefully the video link helps solve this issue without so much back and forth?

    #655712

    Luke Nielsen
    Keymaster

    Hello,

    1. Edit this https://prnt.sc/SKfuQ7zL6lZI product and remove this https://prnt.sc/_48cLboUWBeq variation and then clear the cache and recheck the issue with the FBT – https://prnt.sc/kpGPfDtHjYpc

    2. Here is a video of adding to the cart those products – https://dropmefiles.com.ua/en/kcVK7vA , I suggest you clear the browser cache and then recheck the issue.

    Kind Regards

    #655912

    j4fpartyrentals
    Participant

    That pointed me in the right direction! While I can’t delete a variation, I discovered the issue was caused by having a default variation selected. If a product has multiple variations, the plugin automatically pulls the one marked as default — which isn’t always the intended one.

    To fix it, I removed the default variation and moved the desired variation to the top of the list. That resolved the issue with the Frequently Bought Together plugin!

    #656009

    Luke Nielsen
    Keymaster

    Hello,

    Great! Glad that you have fixed that.

    Let me know if the topic can be closed. Thank you for your time.

    Kind Regards

    #656160

    j4fpartyrentals
    Participant

    yes you can close it, it is fixed now.

    #656161

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for confirming that the issue is resolved. I will now proceed to close the topic. Should you encounter any more issues or need further assistance, do not hesitate to reach out.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)

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