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FrontEnd loading issues

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #343229

    variozdigital
    Participant

    Hello, I am getting in touch with you because we are working on the website for a client and everything works fine on the development site, but when migrating it to the production server the frontend does not load.

    On the production site we have access to the backend, but the frontend does not load.

    Development site: http://merlin.variozdigital.com/
    Production site: https://www.merlintech.com.ar/

    From already thank you very much!

    #343261

    Hello,

    The problem may be caused by the incorrect migration, please try the All in one WP migrate free plugin.

    If you have any questions please feel free to contact us.

    Best Regards

    #343363

    variozdigital
    Participant

    Elise,
    Thank you very much for the quick answer. I did the migration with the Duplicator Plugin, do you recommend the All in one WP Migrate Plugin as the best option?

    Thanks a lot.

    Best regards

    Sebas

    #343367

    Hello,

    Yes, it is free under 512 MB and it migrates the site correctly with a couple of clicks.

    If you have any questions please feel free to contact us.

    Best Regards

    #348140

    variozdigital
    Participant

    Hello,
    I did the migration again with the improved Plugin and the same thing still happens to me… The Frontend loads very slowly.

    We did a new server configuration and used a new wordpress installation but the problem persists.

    We can enter the wordpress backend correctly and if we deactivate the Theme the site loads normally. If we disable all plugins, activating Woodmart Core makes the entire frontend slow.

    I ask if you can help me.

    Development site: http://merlin.variozdigital.com/
    Production site: https://www.merlintech.com.ar/
    Production site: https://merlintech.com.ar/

    thank you

    Kind regards

    Sebas

    #348219

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #348377

    variozdigital
    Participant

    Hi Artem,
    Only the necessary plugins are installed for the Theme to work… We only added Join.chat

    In the private content section there are the Administrator data to enter.

    Thanks a lot!

    Kind regards

    Sebas

    Attachments:
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    #348386

    Artem Temos
    Keymaster

    Please, send us your FTP access as well.

    #348387

    variozdigital
    Participant

    Artem,
    Yes, in the private content section there are the FTP data to enter.

    Thanks a lot!

    Kind regards

    Sebas

    #348398

    Artem Temos
    Keymaster

    It seems that the file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.

    #348451

    variozdigital
    Participant

    Artem,
    Thank you very much for your work and response.

    I made the website and my client is providing the hosting, since they are dedicated to that. They ask me for more information about how file_get_contents works… Since they have it disabled for security.

    They ask me if it is possible to fix it using fsockopen() or cURL. (https://foroayuda.es/php-ini-file_get_contents-url-externa/)

    Or if it is possible to fix it by modifying something in the .htaccess

    Thank you very much again.

    Kind regards

    Sebas

    Attachments:
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    #348542

    Artem Temos
    Keymaster

    Hello,

    We don’t know exactly how it can be fixed in your environment. But you can’t enable this, you can remove SVG icons from your page and replace them with simple images.

    Kind Regards

    #348663

    variozdigital
    Participant

    Artem
    Thanks a lot! I am going to discuss it with my client so that he can decide what to do.

    Kind regards

    Sebas

    #348671

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

    #348750

    variozdigital
    Participant

    Artem
    My client made some changes to the server configuration and now the front end loads fine. The problem is in the pages where we use the icons.

    On the home page of the website there are icons but it is not loading them, there are empty circles and on the “WHO WE ARE” page the same thing happens.

    https://merlintech.com.ar/
    https://merlintech.com.ar/quienes-somos/

    I enclose 2 prints of the modifications on the server.

    thank you very much again

    Kind regards

    Attachments:
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    #349045

    Artem Temos
    Keymaster

    It means that this function is still doesn’t work. Try to enable debug mode and enable PHP errors to see the error there. Also, try to reupload some SVG icon.

Viewing 16 posts - 1 through 16 (of 16 total)