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Full With Menu Issue

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #707484

    kstudio
    Participant

    Hello,
    i need help when i am creating menu with html blocks when i add block site crash when remove it then works
    check i have attach the screenshot what can i do can you help me with that
    thanks

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    #707501

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I can check and give you a possible solution.

    Best Regards,

    #707635

    kstudio
    Participant

    Hello,

    i have tried deactivate all plugin remove all code same issue kindly check that
    Thanks

    #707670

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please confirm the permission for plugin deactivation and switching to the parent/default theme for testing.
    Looking forward to collaborating with you!

    Best Regards,

    #707671

    kstudio
    Participant

    Yes you can do for testing

    #707747

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I checked the issue, and it’s coming from your HTML Block “Top Wear”. Inside that block you’re using a Menu Item widget and selecting Main Navigation, and at the same time you’re adding this HTML Block into the Main Navigation menu.

    This creates a loop (menu loading itself inside itself), which causes the critical error and crashes the page.

    Edit the Top Wear HTML Block and Remove the Menu Item widget, or select a different menu (not Main Navigation), orDon’t insert this HTML Block inside the same menu it loads.

    For now, I have added the HTML block under the track pant menu item and removed the main navigation from html block and chosen another menu and it is working fine. Please check back your site and check the issue.

    Best Regards,

    #707830

    kstudio
    Participant

    Hello,

    thanks a lot understand i will keep that in mind will try that

    thanks a lot

    #707838

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    You’re Most Welcome!

    Feel free to write back anytime. If you need further assistance, we are always here to help you.

    If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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